TQM & Quality Management Systems

Total Quality Management (TQM) is an approach that seeks to improve quality and performance that will meet or exceed customer expectations.

Our consultants have an extensive experience helping organization in implementing TQM approach, and preparing organizations to become eligible for international standards certification in the following:

  • ISO 9001 – Quality Management System
  • ISO 14001 – Environment Management System
  • OHSAS 18001 – Health & Safety Management System
  • ISO 22000 – Food Safety Management System
  • ISO 17025 – Laboratory Management System
  • ISO 22301 – Business Continuity Management System
  • ISO 31000 – Enterprise Risk Management System
  • ISO 20000 – IT Service Management
  • ISO 27001 – Information Security Management System
  • ISO 28000 – Supply Chain Security Management System
  • ISO 10002 – Customer Satisfaction Complaint Management System
  • ISO 10015+ Training Quality Management: Guidelines for Training
  • ISO 29990 Education & Training (Learning & Development)

ABOUT

OUR OFFICES

DETC is an innovative training and management-consulting firm, enabling organizations to make significant growth and sustainable improvement & profit.

Egypt​
  • 37 Baghdad Street - Cairo
  • +(20)-226-903-115,7
  • +(20)1120-222-000
  • info@de-tc.com
Canada
  • 1414 Rue Chomedey-Montréal
  • +1 (514) 210-7129
  • +1 (613) 252-7183
  • info@de-tc.com
Saudi Arabia
  • 7970 King Abdulaziz Street– Riyadh
  • +966(11) 460-3535
  • +966(50) 441-7004
  • info@de-tc.com

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